Customer Relationship Management

Meet Customer Needs.

SharePoint360 uses Dynamics CRM solutions to provide all employees – from line-of-business managers, customer-facing representatives up to executives – real-time insight into important customer demands. Our solutions enable employees to easily access purchasing patterns, communication history, and immediate requirements right at the point of interaction – all in familiar Microsoft Office applications.

Microsoft Dynamics CRM is not just a sales tool, but is also the base for a full range of business applications. CRM can be used for its primary function of tracking customers, contacts, and the interactions enterprises have with them, but it also be used to create an agile, cost-effective foundation of technology that adapts and grows as a business grows. Microsoft Dynamics CRM has a “single source of truth” for all customer data and interactions combined under one-user interface and data store. It reduces integration costs and per person costs for each new line-of-business application.