Web-Feet Research

The Challenge
Web-Feet Research, Inc. is a leading professional services and consulting firm serving the electronics, semiconductor and finance industries. Along with custom case studies, competitive analysis and reports on industry trends, the company also offers daily news briefs and editorial commentary. As market growth continues its speed-of-light pace, Web-Feet found its internet portal grossly inadequate for sharing information among customers and satellite offices spread throughout the world. After deciding that SharePoint would solve all immediate needs and choosing an IT implementation partner, Web-Feet felt confident the project was moving in the right direction and publicly announced plans for a new portal to customers.

Disaster strikes. Four days prior to official launch, Web-Feet received a call notifying the company that the implementation team had abruptly walked off the project. Due to frustrations working with a newer version of SharePoint, the team lacked the skills or experience to complete job leaving Web-Feet in a compromising position.

The Solution
Combing through the Yellow Pages, Web-Feet called SharePoint360 and explained the situation. SharePoint360 had less than three days to start from scratch and launch the new portal. Working with Stephanie Blant, IT Project Manger for Web-Feet and a basic topology template, SharePoint360 turned the project around and had the portal up and running in 48 hours. All required features including unlimited file size sharing, tools for building custom portals for each customer and the ability to configure and send alerts were flawlessly incorporated. In addition, through SharePoint360’s customizations, Web-Feet and its customers now had the ability to instantly post proprietary news items, share information through podcasts, blogs and RSS feeds and add future services on-the-fly.

The Result
“We saw ROI from day one,” stated Stephanie Blant. “What SharePoint360 delivered went far beyond expectations. Capitalizing on their knowledge of the SharePoint platform, they took a seemingly impossible scenario and helped us fulfill a promise to customers by delivering, on-time, a comprehensive easy to use information portal.” SharePoint360 and Web-Feet’s synergistic relationship continues today through various consulting and workflow projects.